Email info

The 'Email info' screen contains a summary of email statistics by email address.


Email search

Enter an email address to display all email statistics for the past two years. Click on the 'i' icon for more details.


The following information is displayed for each e-mail address:

No.

Variable

Description

1

Bounced email

Email message rejected by server recipient.

2

Clicked email

Email message clicked by recipient.

3

Email sent

E-mail message accepted by server recipient.

4

Email opened

Email message opened by recipient.

5

Campaign code (name)

The (unique) name of the campaign.

6

Selection code (name)

The (unique) name of the selection.

7

Detailed bounce information is displayed for bounced records

The reason why emails cannot be delivered.


Statuses

Valid email address status:
  • Valid

Invalid statuses include:
  • H (Hard Bounce)

  • S (Soft bounce)

  • global_suppression

  • F or feedback_loop

  • no @

  • contains a space

  • invalid_domain

  • no point after last @

  • ends with point

  • spamtrap_domain

  • more than an @

  • point for @

  • no character between last @ and period

  • contains a comma

  • semicolon

  • rejected

  • underscore in domain

  • contains a bird beak

  • multiple points in a row

  • contains a colon

  • ends with dash

  • begins with point

  • begins with dash

  • contains linefeed

  • quote in domain

  • hook in domain

  • contains a right hook

  • / in domain

  • domain ends with hyphen

  • domain starts with hyphen

  • begins with @

  • ampersand in domain


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