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Operation Campaign Working with blocks Connecting blocks Grouping blocks Add Memo Signal Context menus Settings Coding information

Audience Builder (data)

Select & Segment Select Split Sample Switch Deduplication Communication pressure Combine & Exclude Combine Exclude Enrich & Edit Upload file Import file Snapshot Web service Enrichment Datamart Aggregations

Campaign Builder (channels & content)

Channels

Email Create Edit Personalization AI Assistant User content Hyperlinks Mapping RSS Settings Contacts Validation A/B testing Test Additional Email statistics

Preview Export SMS App messages Webpush Landing page Website personalization Content Newsletter wizard Dynamic content HTML editor Data capture RSS Funnel

Key path

Automation

Execute Schedule Webhook Time zones

Reports

Email dashboard Campaign calendar Email conversion dashboard

Manage

General settings TID info Email info Templates Management dashboard Admin settings

Access & entitlement Email Web Integration Datamarts System Leads Ezines

Entities XML Preference Center Processes Housekeeping Bot click filtering Mail processing and email address status Feedback loop Number of records in Ternair CDP datastores

Contacts

On the Contacts tab, contacts can be created for records that receive the e-mail.

Create contacts

Create contacts

Check the "Create contacts" box.
Select a channel
Finally, select the appropriate contact date

Run date = date on which the selection will be made
Run date + X days = run date + number of days; for example, run date + 2 days
Fixed date = select a fixed date from the calendar

img src="https://ternaircampaign.manual.ternair.com/wp-content/uploads/2020/11/Email_contacts-settings2.png">

By creating contacts, contact history is recorded for two years in Ternair Campaign.

For each relationship (account) in the selection, a contact is recorded. The following data is recorded when a contact is registered: Campaign, Selection, Channel, Date.

If the 'Create Contacts' option is selected, it can be derived from the selection flow chart by the 'blue shading' around the output block.

Delete contacts

Contacts recorded when running an output block can be deleted at the selection level. Contacts can be deleted at the selection settings schemr. All contacts registered to the corresponding selection will be deleted.

Contacts

Create contacts

Delete contacts

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