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Contacts

On the Contacts tab, contacts can be created for records that receive the e-mail.


Create contacts

Create contacts

  • Check the "Create contacts" box.

  • Select a channel

  • Finally, select the appropriate contact date


  • Run date = date on which the selection will be made

  • Run date + X days = run date + number of days; for example, run date + 2 days

  • Fixed date = select a fixed date from the calendar



img src="https://ternaircampaign.manual.ternair.com/wp-content/uploads/2020/11/Email_contacts-settings2.png">

By creating contacts, contact history is recorded for two years in Ternair Campaign.

For each relationship (account) in the selection, a contact is recorded. The following data is recorded when a contact is registered: Campaign, Selection, Channel, Date.

If the 'Create Contacts' option is selected, it can be derived from the selection flow chart by the 'blue shading' around the output block.


Delete contacts

Contacts recorded when running an output block can be deleted at the selection level. Contacts can be deleted at the selection settings schemr. All contacts registered to the corresponding selection will be deleted.


Video


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Contacts Create contacts Delete contacts Video

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